Why Your DEI Strategy Isn't Working (Hint: Process Improvement Could Help)

Updated: Sep 18

Are you responsible for leading your organization's diversity, equity, and inclusion (DEI) initiatives? If so, you're likely all too familiar with the challenges that come with the territory. Creating and sustaining a diverse, equitable, and inclusive workplace is no easy feat. In fact, many organizations find that their DEI strategies are not as effective as they would like them to be. If your DEI strategy isn't achieving the desired results, process improvement could be the answer.

What is process improvement?

Process improvement is a systematic approach to identifying and solving problems. It can be used to address any issue in any context. When it comes to DEI, process improvement can help organizations assess their current state, identify areas of opportunity, and implement solutions that result in lasting change.

Why is process improvement well-suited to DEI initiatives?

There are a few reasons why process improvement is particularly well-suited to DEI initiatives. First and foremost, DEI work is often complex and multi-faceted. There are many moving parts, and it can be difficult to get a handle on what's really going on. Process improvement can help leaders gain a better understanding of their organizations' strengths and weaknesses when it comes to DEI so that they can make informed decisions about where to focus their efforts. Additionally, because the goal of process improvement is continuous improvement, it can help organizations take a long-term view of their DEI work and ensure that they are making progress towards their goals over time.

How can I get started with process improvement in my organization?

If you're interested in using process improvement to improve your organization's DEI strategy, there are a few things you can do to get started. First, consider conducting a baseline assessment of your current state. This will help you get a better sense of where your organization is starting from and identify areas of opportunity. Next, put together a team of stakeholders who will be responsible for leading the charge on process improvement. This team should include people from all levels of the organization who are committed to DEI work. Finally, develop an action plan for how you will use process improvement to achieve your DEI goals. Be sure to set specific, measurable, achievable, relevant, and time-bound (SMART) objectives so that you can track your progress over time.

Are there professionals that can do this for me ?

The short answer is yes, The Clinic Doctor is the top consulting firm that focuses of the intersection between DEI and process improvement. Founded by a black, female physician and Black Belt in Lean Six Sigma who was tired of watching minority patients slip through the cracks due to poor systems,The Clinic Doctor offers packages for each step described above. The Baseline Assessment is completed during The DEI Audit, a thorough data, process, and financial variance audit of all things DEI. While the Stakeholder Analysis and Action Plan are completed during out power-packed DEI Design Day, a Full-Day DEI-Strategy Retreat with both diverse staff and decision makers, based in Lean Six Sigma and Maslow's Hierarchy of Needs.


The Clinic Doctor is a process improvement consulting firm that specializes in diversity, equity, and inclusion within healthcare. We understand that these are subjective topics, so we bring objective processes to help build better understanding between diverse workforces and executive management. Our goal is to transform your work culture into one of inclusivity that helps all staff align with their purpose- ultimately increasing your employees' engagement and retention while informing how administration distributes resources to achieve the greatest impact . We believe that everyone deserves to bring their full selves to work, regardless of race, gender identity, or socioeconomic status. With our science-based, action-oriented proprietary systems, you can create the diverse, equitable, and inclusive work culture that your company needs for true success. Learn More


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